eZDesk Blog
Welcome to our Zendesk Administrator Blog, dedicated to providing valuable insights and practical guidance for Zendesk administrators. Join us as we share our firsthand knowledge, tips, and tricks to help you optimize your Zendesk setup and enhance your customer support operations.
Zendesk Automations: Configuration, verification, and understanding when automations are executed
Zendesk, a robust customer support solution, offers an array of tools that...
Zendesk Triggers: Setup, testing, and understanding how triggers are processed
Zendesk, the dynamic customer support platform, offers an array of tools that...
Zendesk Ticket Fields and Forms: Setup
Welcome back to our comprehensive guide on mastering Zendesk administration....
Zendesk People: Setting up agent roles, individual agents, and groups
In the world of customer service, Zendesk stands out as a dynamic platform...