Welcome to eZDesk Relate ’24 Guests! 

Super Admin Tools

Experience the future of Zendesk administration with eZDesk Super Admin Tools. Designed to streamline your administrative processes, our all-in-one app offers unparalleled functionality, reducing manual errors and boosting efficiency.

Business Rules Evaluator app

Business Rules Inspector: Your Ticket Sidebar Companion

  • Problem: Ever faced the hassle of creating tickets or testing triggers in a live environment, risking disruptions?
  • Solution: Say hello to the Business Rules Inspector! Preview changes, assess potential impacts, and make informed decisions without causing any disruptions.
    • Live Change Viewer: Monitor ticket values in real-time.
    • Tag Management: Modify ticket tags even if agent tagging is deactivated.
    • User Emulation: Define the user type for your test.
    • Channel Simulation: Choose a communication channel to emulate.
    • Virtual Triggers: Specify which virtual triggers to include in the test.

Virtual Triggers Lab: Design & Test with Confidence

  • Problem: Hesitant about committing changes to Zendesk without testing them first?
  • Solution: The Virtual Triggers Lab is your safe space. Design, adjust, and test triggers without affecting your live environment.
    • Virtual Triggers Tab: Lists all your virtual triggers, allowing you to copy or remove any.
    • Edit Existing Trigger Tab: Modify an existing trigger in Zendesk and save as a virtual trigger to test before committing changes to Zendesk.
    • Create New Virtual Trigger Tab: Craft a new virtual trigger and decide its position in the Zendesk triggers list.

Why eZDesk Super Admin Tools?

  • All-in-One Solution: No need to juggle between multiple tools. eZDesk offers a comprehensive solution for all your Zendesk administrative needs.
  • User-Friendly: Intuitive design ensures you spend less time figuring things out and more time optimizing your operations.
  • Stay Ahead: With regular updates and new features, eZDesk ensures you’re always at the forefront of Zendesk administration.

Join the eZDesk revolution today!

Unlock the full potential of your Zendesk suite with Super Admin Tools, available now in the Zendesk Apps Marketplace. Dive into the world of enhanced efficiency for free with our foundational features, including the Business Rules Inspector, Business Rules Analysis, and Describe Business Rules.

But why stop there? Elevate your Zendesk experience to new heights with Super Admin Tools Pro. Gain access to cutting-edge advancements like our exclusive Labs, Timely Automations, and coming soon the powerful eZDesk API, designed to streamline your operations and transform your customer service into a powerhouse of productivity and innovation. Upgrade to Pro today and redefine what’s possible with Zendesk.

Upgrade to Super Admin Tools Pro

RELATE ’24 guests save additional 15%
– use discount code relate24guest at checkout*

* Discount code valid from April 16 through June 30, 2024