Change Log

General Release v1.1.3


What’s new?

  • Updated all API requests to eZDesk’s server to utilize JWT
  • Incorporated app secure settings to hide sensitive information from browser developer tools for API requests made to eZDesk’s server
  • Updated API requests from app to encrypt request bodies. Updated API responses from eZDesk’s server to encrypt response bodies.


  • Fixed a few minor bugs in various app locations that were reported by some users
  • Improved app page load times by reducing multiple initializations of ZAF framework




    • Fixed a few minor bugs with creating and updating licenses for Super Admin Tools Pro



    What’s new?

    • Updated Super Admin Tools on the Zendesk App Marketplace so that it is now free to install
      • The following app features are included for free:
        • Business Rules Inspector in the ticket sidebar
        • Business Rules Analysis in the app’s nav bar location
        • Describe Business Rules in the app’s nav bar location
    • Admins can now choose to upgrade to Super Admin Tools Pro by visiting the home page in the app’s nav bar location
      • New pricing has been created for Super Admin Tools Pro licenses that costs substantially less than when this was a paid app in the Zendesk Marketplace
        • Prices are discounted further based on the number of production Zendesk instances that are included in the license
        • Any sandbox instances that are associated to a licensed production instance are included for free
      • Virtual Triggers Lab has been updated to be a Pro feature




    • Virtual Triggers app
      • Added titles to Clone and Delete buttons in the list of Virtual Triggers
      • Fixed a bug in the Edit Existing Trigger tab where the first trigger in the list was not getting the proper ID of the trigger to order it above
      • Added notifications for when a Virtual Trigger is committed to Zendesk
      • Fixed a bug where if an existing trigger was being edited and the position of the trigger was changed the ordering of triggers was not being properly updated in Zendesk
    • Describe Business Rules app
      • Fixed a minor bug that caused the comment mode to show as “Public” when describing a macro that had the comment mode set to “Private”
      • Added highlighting to the business rule that is currently being viewed in the list of business rules



    What’s new?

    Published the eZDesk Super Admin Tools on the Zendesk Marketplace.