User Guide

The eZDesk Describe Business Rules tool is your go-to solution for documenting business rules with ease. It automatically crafts descriptions for each of your active Triggers, Automations, Macros, Views, SLA policies, and Workspaces. Depending on your needs, grab the description in Markdown for quick GitHub issue pasting or in HTML format for easy email sharing.

How to use:

  • Selection: Just click on any business rule listed on the left, and its detailed description will appear on the right.
  • Search Capability: Have a long list and need to find a specific rule? Use the search function to filter and narrow down your rule list.
  • Copying: Once you’re ready, simply hit the ‘Copy Markdown’ or ‘Copy HTML’ buttons to transfer the description directly to your clipboard. Easy as that!